When it comes to cleaning services, there are two main pricing models: hourly cleaning and fixed-priced cleaning. While both have their pros and cons, hourly cleaning offers a number of benefits that make it the preferred choice for many people. Here are ten points to consider when making your decision. Customization One of the biggest advantages of hourly cleaning is that you can customize the service to meet your specific needs. If you have a particularly dirty area that needs extra attention, the cleaner can spend more time on it without worrying about going over the set time limit. On the other hand, if you only need a quick tidy-up, the cleaner can focus on the essentials and get in and out in a timely manner.   Flexibility Hourly cleaning is also much more flexible than fixed-priced cleaning. If you have a last-minute change of plans, you can easily reschedule or cancel the cleaning service without worrying about losing money. With fixed-priced cleaning, you are usually required to pay a set fee, regardless of whether you use the service or not. Better Value for Money Hourly cleaning can also offer better value for money, as you only pay for the time spent cleaning. This means that you can get the same level of cleaning done in less time, saving you money in the long run. With fixed-priced cleaning, you often end up paying for the time that is not actually spent cleaning, as the cleaner may need to take breaks or run errands. More Efficient Cleaning When cleaners are paid hourly, they are motivated to work efficiently and get the job done in a timely manner. This means that you can expect a higher level of productivity, with the cleaner getting more done in less time. With fixed-priced cleaning, the cleaner may not feel the same sense of urgency and may take their time, leading to a less efficient cleaning experience. Ability to Monitor Progress When cleaners are paid hourly, you can easily monitor their progress and ensure that they are meeting your expectations. If you notice that the cleaner is not working effectively, you can address the issue in real-time, allowing for a quicker resolution. With fixed-priced cleaning, it can be difficult to know if the cleaner is doing a good job or not, as they are not usually on site for the entire cleaning process. Better Control Over Costs Hourly cleaning gives you better control over your cleaning costs, as you can easily keep track of the time spent cleaning and adjust your budget accordingly. With fixed-priced cleaning, you may end up paying more than you anticipated, as the cleaning service may take longer than expected or you may need additional services that are not included in the fixed fee. Greater Attention to Detail Cleaners who are paid hourly are more likely to pay attention to the details, as they want to make the most of their time and ensure that they are providing a high-quality service. With fixed-priced cleaning, the cleaner may be more focused on getting the job done quickly, rather than ensuring that every corner is spotless. Increased Trust and Communication When cleaners are paid hourly, there is often a greater level of trust and communication between the cleaner and the client. The cleaner is more likely to be open and honest about the time required to complete the job, allowing you to make an informed decision about whether to proceed. With fixed-priced cleaning, the cleaner may be more likely to cut corners or rush the job in order to meet the set time limit.

All customers want reliability! Especially with cleaning companies, customers want to get the quality that they are paying for – any less than that is a sign to look elsewhere! Of course, cleaning companies always do their best to train their staff to provide the quality that they promise, and most of the time they are able to deliver, but good companies know that there will be moments when expectations are not met, specifically in the cleaning service. This is the reason why “Guarantees” exist! By definition, a “Guarantee” is a promise or assurance made to the clients that customers will get the quality they are paying for but in case they don’t, they can rest assured that they will be provided with a satisfactory solution. Guarantees are a way to let the client know that the company is committed to providing them with the best of their service. The Clean Life cares about how their service affects their clients, so they offer clients a “Happiness Guarantee”, where they return to a client’s home to fix items that are not done to a good standard or are missed entirely – ALL FOR FREE! Terms and Conditions for the “Happiness Guarantee” Clients who fill out our Constructive Feedback form, which we attach to the “How was the clean?” emails, within 48 hours after their scheduled clean and submits photos of the items/areas of concern are able to get a FREE FIX CLEAN. Once the feedback has been reviewed and investigated (usually after a day of receiving it), a team is sent out to do the fix clean. NOTE: This is not available to CAPPED CLEANS. The Clean Life is more than happy to listen to any feedback so we can move forward in a way that is satisfactory and provides a positive outcome for both parties!

When the World Health Organization officially declared a global pandemic, the public’s expectations of cleanliness drastically changed. It is safe to say that majority, if not all, had stopped cleaning just for appearance. This change also challenged the cleaning industry and called for them to implement new and better cleaning protocols. This was also true for Beckii and The Clean Life. The onset of the pandemic challenged Beckii to think up different ways to ensure the safety of The Clean Life’s clients while improving the standard of cleanliness that they provide to clients’ homes.  One of the ways that Beckii has come up with is the implementation of the COVID-Safe Kit. The COVID-Safe Kit is a cleaning kit containing reusable items that the cleaners use to clean their client’s homes. It contains: 2 grouters; 1 scrubbing brush; 1 squeegee; 9 microfibre cloths; and 1 commercial grade mop head       The COVID-Safe Kit is a unique initiative by Beckii and is the first of its kind in domestic cleaning. The purpose of the kit is mainly to reduce cross-contamination between homes from reusable cleaning equipment. All of the items in the kit are tools that are used to clean the dirtiest parts of a home and have the highest chances of carrying with them germs and bacteria. By keeping these items in the clients’ respective homes, it fully prevents cross-contamination and lessens the risk of cleaners bringing in foreign germs and bacteria from one home to another. The COVID-Safe kits are available for purchase in The Clean Life’s online store for non-clients and are available to clients on their first clean! The clients are given the choice of either purchasing each of the items in the kit by themselves or availing of the COVID-Safe Kit on their first cleaning appointment. The kit stays in their home at all times.  You may buy the COVID-Safe kit here: https://thecleanlife.com.au/product/cleaning-toolkit/